Shipping policy

Order Processing

All orders are processed within 1–3 business days. Since our products are made on demand, processing times may vary slightly during high-demand periods.

Shipping Time

Once shipped, orders are typically delivered within:

3–7 business days for most locations across India
Delivery times may vary depending on your location and courier service availability
While we aim to deliver your order on time, delays may occur due to:

High order volumes, Weather conditions, Courier service issues

UrbnRoot is not responsible for delays caused by external factors.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping on selected products or promotions

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery in real-time.

Incorrect Address

Please ensure your shipping details are accurate.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If a delivery attempt fails due to unavailability or incorrect details, the courier may attempt redelivery or return the package.

Additional shipping charges may apply for re-delivery.